SHIPPING, CANCELLATION & RETURNS

TIMELINE: On average, orders will arrive to the destination address within 7 working days. For customised orders, we will require an additional 5 working days. We ship throughout the week except on Sundays and public holidays. To ensure that your order reaches you in good condition in the least time possible, we ship exclusively through reputed courier partners. In the event that the courier partner is unable to deliver in your area, we will ship your items via India Post.

WRONG ADDRESS SHIPMENT:

We can accommodate an address change request only in cases where we are informed of address change prior to dispatch of product(s) from our warehouse. Please make the request.

In case an address change request is received after the dispatch of the product, we will process an order cancellation and refund for the same. You will have to create a new order with the correct address so that we can reship your product to you.

CANCELLATION POLICY

We can accommodate an order cancellation request only in cases where the product(s) have not yet been dispatched from our warehouse. Please make the request to us.

RETURN POLICY

No Hassles Returns Policy

At Bambooings, we want you to be completely satisfied with each and every purchase. We believe that the creation of a bridge between consumers and world artists depends on high quality products and extraordinary customer service. If you aren’t satisfied with our products for any reason, we offer a no questions asked return policy, subject to goods being received in good undamaged condition.

How do I return an item delivered?
We will accept returns up to 7 days from the day that you receive your product. Once we have received your returned item(s) in good condition at our warehouse, we will initiate a payment refund. We expect to complete the refund process within 15 days from confirmation of return request.

IMPORTANT NOTE:

Please return your product(s) within the original packaging. If the original packaging is lost or unavailable, please allow us 3 additional days to organise the reverse pickup. Refunds will not be issued if the returned products have been altered in any way before being returned to our logistics partners. We will not be able to accept returns of customised products or framed paintings No returns will be accepted after the 7-day returns period has expired.

Can I return a gift?
We regret that we are unable to accept returns of any gift products.


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